Business Analyst – Yamaha Financial Services
Yamaha Financial Services is embarking on significant multi-year transformation programs across ERP, Salesforce and lending platforms. We are seeking an experienced Business Analyst to play a key role in shaping the future of our financial services technology landscape.
About the Role
As a Business Analyst, you will work across major technology initiatives, ensuring business requirements are clearly defined, solutions are validated, and change is delivered effectively. Acting as a key link between business and technology teams, you will support governance, testing, and continuous improvement across a complex transformation portfolio.
Key Responsibilities
Business Analysis & Delivery
• Lead end-to-end requirements activities across ERP (D365 F&O), Salesforce and lending platforms (LOS/LMS).
• Produce high-quality artefacts including BRDs, FRDs, user stories, process maps (BPMN), data mappings and RTMs.
• Facilitate workshops and discovery sessions with cross-functional stakeholders including Credit, Risk, Finance, Compliance, Insurance, Sales and Operations.
• Conduct gap analysis, define functional and non-functional requirements, and support solution design.
• Support QA and UAT activities including test planning, defect triage and business sign-off.
Program & Change Governance
• Partner with Project Managers to manage scope, delivery risks and dependencies.
• Maintain requirements backlogs and support Agile delivery where applicable.
• Support vendor engagements including SOWs and acceptance criteria.
• Contribute to change governance, prioritisation and benefits realisation tracking.
Platforms & Transformation Initiatives
• ERP Replacement – support finance process design, integrations, master data governance and cutover planning.
• Salesforce Programs – capture requirements across Sales, Service and Experience Cloud and support integration with core platforms.
• Loan Origination & Management Systems – document requirements across credit decisioning, underwriting, KYC/AML, servicing and regulatory reporting.
Data, Integration & Compliance
• Document integration requirements (APIs, batch processes and data flows).
• Capture non-functional requirements including security, privacy, performance and scalability.
• Ensure alignment with Australian regulatory frameworks (Privacy Act, AML/CTF) and US financial services cyber expectations (NIST, SOC2, GLBA, FFIEC).
Working with Offshore Teams
• Collaborate with offshore development teams in India delivering bespoke systems.
• Provide clear specifications and coordinate design reviews, testing and release readiness across time zones.
What You Bring:
• 5–8+ years Business Analysis experience within financial services, banking, fintech or similar regulated environments.
• Experience supporting large technology transformation programs.
• Exposure to ERP, Salesforce or lending platforms.
• Experience working with offshore technology teams.
• Strong skills in requirements documentation, process modelling (BPMN) and stakeholder engagement.
• Experience using tools such as Jira, Confluence or Azure DevOps.
• Tertiary qualifications in Business, Information Systems or similar (IIBA certification advantageous).
Remuneration
Offering remuneration and benefits commensurate with the position, the salary for this role is negotiable between 120 - 140K plus super annuation dependant on candidate experience.
Ready to Apply?
If you’re passionate about transformation and want to contribute to a collaborative and forward
thinking team, we’d love to hear from you.
Please send your cover letter and resume to:
recruitment@yamaha-motor.com.au
By applying, you acknowledge and agree that your personal information will be collected and handled in accordance with our privacy policy located on our website (https://www.yamaha-motor.com.au/privacy).