General Information

LOAN PRODUCTS

 

Consumer loan

Hire purchase

Lease

Usage

Personal, domestic or household

Business

Business

Term

2 to 5 year

2 to 5 years

2 to 5 years

Deposit

Subject to lending criteria

Subject to lending criteria

Subject to lending criteria

Balloon

Subject to lending criteria

Optional

Optional

Contract start date

Date of signing the contract

Date of signing the contract

Date of signing the contract

Payment pattern

Monthly (actual collection may vary based on customer requirements)

Monthly (actual collection may vary based on customer requirements)

Monthly (actual collection may vary based on customer requirements)

Payment

In arrears

Advance or arrears

Advance or arrears

Payment Method

Direct debit

Direct Debit

Direct debit

Interest

Fixed

Fixed

Fixed

Security

Registration of the asset on PPSR

Registration of the asset and grantor  on PPSR

Registration of the asset  and grantor on PPSR

Tax treatment

Not applicable

GST upfront with the purchase.

GST on monthly rental repayments

 

COST OF BORROWING – Consumer loan

The following cost of borrowing table applies when the asset being financed is used wholly or predominantly for personal, domestic or household purposes.

APPLICATION FEES

 

 

ACCOUNT MANAGEMENT

 

Establishment Fee (Motorcycle) :- 

The establishment fee is charged when we settle the loan transaction. It can be included in the financed amount

$325 

 

 

Dishonour Service Fee

The dishonor fee will be charged for each cheque payment or direct debit that is dishonoured.

$25

Establishment Fee (Marine) :- 

The establishment fee is charged when we settle the loan transaction. It can be included in the financed amount.

$325 to $395

 

Full Prepayment Charge

If you pay out the Outstanding Balance in full before the schedule final payment is due (full prepayment) you will be required to pay a fee to compensate YMF for any loss resulting from the pre-payment.

 

The full prepayment charge is calculated as follows

$300 * M divided by T + $50 admin fee

Where:

M= the number of months still to run in the term of the contract

T= the term of the loan in months

 

Dealer/Broker Administration Fee

Net Amount Financed

a)     $1,500 to $2,999

b)     $3,000 to $4,999

c)     $5,000 to $9,999

d)     $10,000 to $19,999

e)     $20,000 plus

 

 

a)   $165

b)   $275

c)   $490

d)   $600

e)   $720

 

Default Interest Rate

The default interest rate is charged on the arrears amount outstanding. The rate varies between when a contract was initiated

f)      Contracts incepted pre July 2015

g)     Contracts settled post July 2015

 

 

 

f)    5%

g)   3%

 

PPSR Fee

We will charge you a PPSR fee to register our security interest on PPSR. The fee is charged on each individual asset.

$10 per asset

 

 

Collection Notice Fee

The fee will be charged whenever a loan is in arrears and we need to send a collection letter to prompt payment (Repossession warning notice, Repossession notice, Post Sale Notice, Statement of Account)

$25

 Interest

Marine Package (Boat,trailer,motor) & repower

Marine

Motorcycle & waverunner

 

The interest rates are for standard form contracts only and do not include our program rates. Interest rate charged varies based on a range of factors including net amount financed, age of asset, condition of asset, borrows credit history, borrowers asset position, risk assessments undertaken,  complexity of the loan, type of asset being financed

 

8.75% to 15.75%

 

12% to 19.5%

10.75% to 17.75%

 

Recovery costs

We will charge you any costs charged by third parties for providing services in relation to your loan including repossession agents, legal costs, repair costs, towing costs.

The costs will vary depending on the service provided. We will only pass on the actual cost of the service.

Invoiced cost

 

APPLICATION PROCESS

How long will it take to repay my loan?

You can select a loan term that suits your individual requirements. Loan terms range between 2 and 5 years

How do I arrange for a quote?

Contact your nearest Yamaha dealership and they will gladly assist you in providing a quotation that suits. They can even provide you a quote on insurance should you require it.

What will I need to take to the dealer to submit an application?

In order to undertake a credit assessment and to verify your identity you will need to take with you the following items

- Your driver’s licence 

- Evidence of income e.g. recent pay slip’s, letter from accountant or a Certificate of Earnings from the IRD

- Employment details

- Next of kin details

- Confirmation of bank details i.e. bank statement or online statement or cheque book

- Rates notice (if applicable)

From time to time we may require additional information but we will notify you as soon as possible in the process

Will I be notified before you lodge an enquiry on my credit file?

Our representatives will ensure that they obtain your permission either verbally or in writing before we submit a credit enquiry with the credit bureau.

How long does the credit assessment take?

On average the credit assessment will be finalised within 2 hours of your dealership submitting the application to Yamaha Motor Finance.

How will I be notified of the outcome?

Your Yamaha dealer will notify you as soon as the credit decision has been finalised.

What is the cancellation period for a consumer credit contract?

The cancellation period for a consumer credit contract is 5 days.

What security will you take on the loan?

YMF will register a security interest on the Personal Properties Security register. To do this YMF will register the identifier of the asset being purchased and the grantor details.

MANAGING YOUR LOAN

What do I need to do if I change address or if I change my contact details?

You must promptly provide us your updated contact details including home number, work number, mobile and/or email address)

How can I make my repayments?

Repayments can be made by direct debit

Will I receive a loan statement?

After the 6th June 2015 all consumer credit contracts will receive a statement on a six monthly basis.

Can I payout my loan early?

Yes. You will need to contact us to obtain a payout figure.

Will YMF remove its interest from PPSR once the loan is paid out?

Yes

What if I cannot make a repayment?

Get in touch with YMF immediately. Discuss the matter and see if you can come to some arrangement.

What if I am in hardship?

If you are subject to unforeseen hardship and your loan has been in default less than two months; or if you have not missed 4 consecutive payments, you can ask YMF to change your contract in a number of ways:   

  • to extend the term of your contract and reduce payments; or 
  • to extend the term of your contract and delay payments for a set time; or 
  • to delay payments for a set time.

What if I cannot agree on a suitable arrangement?

If YMF refuses your request to change the repayments, you can ask YMF to review this decision.

If YMF still refuses your request you can complain. The Financial Services Complaints Limited   (FSCL). Further details about this scheme are set out below. 

Can I still apply for hardship if I have received a repossession warning notice?

Yes. You can make a hardship application up to two weeks after receiving a repossession warning notice.

Will a fee be charged for a hardship application?

No

Will I be notified if my request is declined?

Yes we will notify you in writing if we decline your hardship application.

Can YMF repossess or sell the secured goods?

Yes, if you have not carried out all of your obligations under your contract YMF may repossess or sell the secured goods. This is subject to any YMF satisfying any registered security interest and/or notice YMF is required to give you by law.

Can YMF take action against me?

Yes, if you are in default under your contract.

 

DISPUTE RESOLUTION.

If you have a problem or complaint?

YMF is committed to providing you with a superior service.  The resolution of problems and complaints is a priority for us and we offer both an internal and external dispute resolution process.  These services are readily accessible and free. 

If you have not received the level of service you expect or you have a complaint, please raise the matter with our Customer Services or Collections team members or their respective managers on Tel: 0800 777 123 and they will try and resolve your problem or complaint quickly and fairly. 

If you are not satisfied with their response you can escalate the matter by writing to: 

Dispute Resolution Officer 

Yamaha Motor Finance New Zealand Limited
complaints@ymf.co.nz

or  

Private Bag 94412,

Botany Auckland 2163

If after using our Internal Dispute Resolution process you still do not get a satisfactory   resolution, you have the right to escalate the matter to:

The Financial Services Complaints Limited   (FSCL) 

Tel: 0800 347257

    Website: www.fscl.org.nz

or 

PO Box 5967, Lambton Quay
Wellington 6145

The FSCL is an independent external dispute resolution service of which we are a member.

Contact Us

If you require any further information you can contact us on Tel: 0800 777 123.

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